Support
Shipping
For most regions, the cost of shipping and all associated import costs (taxes, tariffs, VAT, brokerage, etc.) are included in your purchase price. If there are extra charges, these will be clearly stated during the checkout process. For all regions where shipping and import costs are included, any logistics costs associated with returns or warranty services will be covered by Strivonix. We want you to buy with the confidence that we stand behind our products!
60-day risk free trial.
Go ahead and see the results for yourself! If you are not happy for any reason, return the product for free within 60 days for a full refund.
1-year warranty.
Strivonix products are built to tough and ready to travel with you. If your product fails within 1 year, we will repair or replace it for free at no cost to you.
FAQ
What is Strivonix's Exchange Policy?
Strivonix accepts returns & exchanges within 60 days. Returns can be for any reason.
We encourage you to put your Python pants to the test before deciding to return it! You need to experience them to truly appreciate how convenient they are to use and how effective they are in reducing soreness and accelerating your recovery.
Important things to know:
The return window begins when your product is fulfilled and shipped from our warehouse.
Proof of purchase is required–order number or purchase confirmation email.
Products can be returned only in the country or region in which they were originally purchased.
Returned products must be received by Strivonix within 60 days of the date the return process was initiated, otherwise, the return request will be cancelled.
Items marked Final Sale are not eligible for return or exchange.
What is not acceptable for a full refund:
Strivonix branded products that were not purchased through Strivonix.com. If you purchased through our third-party retailers, you must return items directly to them in accordance with their respective return policies.
Any item marked Final Sale
All returns are subject to validation and approval at Strivonix’s discretion. If there is a discrepancy between the return policy indicated anywhere else and the information provided above, the information provided above governs the return.
Please send us a message here to begin the return process.